1. Be Above Reproach
Do the right thing if you know what that is. If you do not, seek out counsel. Act in a way so that anyone with whom you interact could say that you have acted honorably.
2. Deliver an Exceptional Customer Experience
For us to be successful, our customers must be successful. Actively listen to and create great solutions that exceed customer expectations.
3. Achieve More Together
Foster an environment where the best ideas emerge and debate can flourish. Actively engage in the debate. Collaborate with stakeholders, respectfully encouraging them to share from their diversity of backgrounds, experiences and working styles.
4. Treat Others with Dignity
Everyone has intrinsic value. Encourage others to be their best selves. In discussions, challenge others respectfully.
5. Default to Action
If you know what to do, don’t wait. Many decisions and actions are reversible and do not need extensive study. We appreciate calculated risk-taking.
6. Benefit from Freedom and Be Responsible
Enjoy the freedom to think, create and get things done on your own terms along with the responsibility and accountability to achieve great results.
7. Continually Improve
We are all unfinished products. Be curious. Experiment. Learn. Adapt. Share. Repeat. Be responsible for your self-improvement.